Using the INTIX Scanner app to control entry at your event: Scan in, Scan out

The free INTIX Scanner app is available on Apple Store or Google Play for your iOS or Android devices. 

With the INTIX Scanner app, you can:

• Scan tickets and check-in guests to keep crowds moving
• Set up different Gates for different Ticket Categories, (e.g. GA Entry, VIP Entry)
• Keep and updated view of your event with live attendance tracking

Before your event

Super Admin:

1. Access Control: ensure all applicable ticket categories are selected to allow access at gate(s).
   - Log in to your INTIX account > Host An Event
   - Manage Attendees > Event Access Control
   - Select which ticket categories are scannable at the gate, or create a new gate for exclusive access
2. Assign event roles (scanning staff): Link staff to the event using their email, granting view of Attendee List only.
   - Event Roles > select role (scanner) > enter email address

NOTE: Super Admins on your account automatically have the permission to scan, just log in!

NOTE: INTIX Scanner works on phones and iPads/tablets. For laptop check-in: Log into your event > Manage Attendees > Check-in

Scanning Staff

Download the Scanner app:

• iOS / App Store
• Android / Google Play

Scanning troubleshooting

• Error: Ticket Already scanned - click name, check Activity Log for details

View your onsite attendance 

Log in to your INTIX account online and view your event's Dashboard > Entries

Scanning Out

This can be a useful tool for capacity management in real time. While the scanners are checking attendees into an event at the main entrance, you can also designate someone to scan people out at the exit.
NOTE: the scanning app is set to scan in OR out, not both at once - know your settings! 

1. Select your event
2. When viewing the Attendee list, select the 3-line menu in the top left of the screen
3. Select Settings > Scan Behaviour

The default is "Scan to Check In"
Select "Scan to Check Out"

Now when you view your Dashboard online, you have up-to-date numbers of attendees onsite.

On the scanning app, you can select an attendee to see the Activity Log. This displays when they scanned in, out, and back in again.