Ticketing Email - Confirmation Email Reply, Contact Event Email

Confirmation Email Reply -  If an attendee replies to their confirmation email after purchasing a ticket, it goes to this inbox.

Contact Event Email - If someone has a question about the event, their enquiry goes to this inbox.

In the event creation stage, these fields will default to the email address of the person who is logged in and set up the event, but in most cases should be changed to your company's general support address (i.e. help@youroganisation or tickets@yourorganisation).

To change the Ticketing Email:

1. Log in to your INTIX Account > Host An Event
2. Basic Info > Confirmation Email Reply, Contact Event Email