How to use the INTIX Scanner app to control entry at your event

The free INTIX Scanner app is available on Apple Store or Google Play for your iOS or Android devices. 

With the INTIX Scanner app, you can:

• Scan tickets and check-in guests to keep crowds moving
• Set up different Gates for different Ticket Categories, (e.g. GA Entry, VIP Entry)
• Keep and updated view of your event with live attendance tracking

Before your event

Super Admin:

1. Access Control: ensure all applicable ticket categories are selected to allow access at gate(s).
   - Log in to your INTIX account > Host An Event
   - Manage Attendees > Event Access Control
   - Select which ticket categories are scannable at the gate, or create a new gate for exclusive access
2. Assign event roles (scanning staff): Link staff to the event using their email, granting view of Attendee List only.
   - Event Roles > select role (scanner) > enter email address

NOTE: Super Admins on your account automatically have the permission to scan, just log in!

NOTE: INTIX Scanner works on phones and iPads/tablets. For laptop check-in: Log into your event > Manage Attendees > Check-in

Scanning Staff

Download the Scanner app:

• iOS / App Store
• Android / Google Play

Scanning troubleshooting

• Error: Ticket Already scanned - click name, check Activity Log

View your onsite attendance 

1. Log in to your INTIX account and view your event's Dashboard > Entries